At The House of Miro, we are committed to delivering your order with the utmost care and efficiency.
Processing & Delivery
Most of our pieces are made-to-order; therefore, production and delivery timelines vary by design. Estimated delivery times are provided on each product page and should be considered approximate.Delays may occur due to unforeseen circumstances, including weather conditions, political crisis, courier disruptions, customs procedures, or other factors beyond our control.
Shipping Information
Customers are responsible for providing accurate shipping and contact details at checkout. The House of Miro is not liable for delays or failed deliveries resulting from incorrect information provided by the customer.
Tracking Orders
Once your order has been dispatched, tracking details will be shared upon request.
You may also track your order by contacting us via email or WhatsApp with your order number.
Shipping Charges
Nation Wide & International shipping charges are calculated at checkout based on destination and package weight.
Customs & Duties
International orders may be subject to customs duties, taxes, and import charges imposed by the destination country. These charges are the sole responsibility of the customer and are not included in the purchase or shipping cost.
Delivery Issues
Any delivery-related concerns must be reported within 10 days of the expected delivery date. While we will assist in coordinating with our courier partners, The House of Miro is not responsible for delays, customs holds, or issues arising after dispatch.
For any shipping or delivery inquiries, please contact our customer care team via email or WhatsApp.